![]() Splitting the tunnel on the remote endpoint gives you two (or more) data paths. This phenomenon becomes a troubleshooting challenge and might impact the way you monitor your WFH (work from home) infrastructure as your organization cannot easily monitor web traffic on the remote device through the VPN connection anymore. Microsoft has posted an interesting blog on “ How to quickly optimize Office 365 traffic for remote staff & reduce the load on your infrastructure“ where they recommend the use of split tunneling. To save VPN resources or control costs (especially in high bandwidth consuming applications like videoconferencing), or just deal with the lack of transport services in specific areas of the country, more and more companies are changing their remote access approach by adopting split tunneling. More pressure on remote access = more risks ![]() RWI is available to any organization and includes free Splunk resources to understand your distributed workforce (and we made sure the dashboards in RWI rendered well in the Splunk mobile app as well). Our CTO, Tim Tully, and his team created Remote Work Insights (RWI), a solution composed of technical add-ons, dashboards, and connectors delivering real-time visibility across multiple disparate systems (VPN, Okta, Zoom…). You don’t have time to look at such a long list? Don't despair, Splunk created a dedicated webpage listing Splunkbase Solutions for Remote Work. At the end of this blog, you’ll find a (long) list of applications and other sources of information (from our Splunkbase, or Splunk Answers, even a fresh new add-on created by my fellow colleague Matthias Maier.) that should set you up to onboard data more quickly and easily as well as monitor usage and issues. but not that long ago, it wasn’t strictly necessary to supervise in-depths details such as access to certain applications in the cloud. Naturally, you are already monitoring your network, your VPN, endpoints, etc. How can I take action when I’m not at my wall of screens in the NOC?.How can I share the big picture within my (remote) IT Operations team?.Where in my environment is the next bottleneck coming up?.How do I collect the relevant data to monitor all systems’ smooth operation for remote workers?.Here are the main questions we will be addressing: ![]() The objective of this blog is not to go into very technical details but rather to help (at my humble level, but with the help of some colleagues) our customers by pointing to certain tools and practices to cope with an increase in remote work needs, not only to absorb internal demand but also to allow IT operations teams to work more easily remotely (someone said “ distributed NOC”?). :)Īccording to Atlas VPN user data, VPN usage has increased in almost every single country in March (+112% in Italy, +53% in the United States but estimated to increase over 150% by the end of April) and this has a direct impact as many enterprises have to support multiple network and security technologies stressing VPN concentrators, DHCP servers, the number of SSL sockets, etc.Īs the need for collaborative tools also explodes, more and more companies tend to make some changes in security to meet VPN demand such as using split tunneling for example. The list of priorities change, new business apps need to be added while your kids and their endless energy become your face to face office colleagues. So how can you ensure teams function well and conditions are good when working remotely? How do you ensure that the IT Ops teams can support the business as per usual? VPN, office suite, critical applications, videoconference, etc. In these times of remote teamwork, the pressure on IT teams is at its peak.
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